Contact Us

MediSupplies has been a registered company in the UK since July 2009. We are specialists in medical products, and our relationships with suppliers and industry professionals enable us to supply high quality products you use the most at fantastically low prices. To contact us simply fill in the quick form below or contact us via email, instant chat, phone or fax.

Please note that our operating hours are Monday-Friday 9am to 5pm, except for bank holidays.

If you’d like to contact us, use the form below and one of our friendly sales staff will be in touch shortly.

Quick Contact Form

Phone

0800 160 1621

Fax

0800 160 1622

Email address

sales@medisupplies.co.uk

(for enquiries related to products, ordering & delivery)

Accounts Phone

01202 493752

Accounts Email

finance@medisupplies.co.uk

(for enquiries relating to payments, invoices & remittance advice)

Address

MediSupplies, 1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, Poole, BH17 0LA

Frequently Asked Questions

How Can I Track My Order?

Any orders which exceed 2kg in weight will be dispatched using the courier UPS. Once your order has been dispatched you should automatically receive an email, which will provide you with the tracking number to allow you to view the order status during transit.

Orders which are lower than 2kg will be shipped with Royal Mail. Although a tracking number is not emailed to you for this delivery service, a tracking number will be generated against your order, so please contact our customer service team should you require an update for your order.

A small range of the products listed on our website are manufactured to ordered and will automatically be sent from our supplier. These products will often have a lead time which will be published on the products description of the website.
Can I get a refund?

Please contact our sales team using the contact email sales@medisupplies.co.uk or telephone number 0800 160 1621, to discuss the possibility of arranging a refund for your order.
How do I get into my web account?

You will only be able to gain access to your online account if you have processed orders online previously. To log in to your account, please click here. Enter the email address and password in the "Email" and "Password" section, these will be found in your Account Creation email.